Guest Experience Server | Flexible Schedule & Menu Expert

SA Hospitality Group; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

SA Hospitality Group is seeking a dedicated dining room associate to greet guests, explain menus, take orders, and deliver exceptional service in a fast-paced setting. You will assist with opening/closing duties, maintain spotless stations, and ensure guest satisfaction through attentive service and accurate payment handling.

The role emphasizes English communication, teamwork, flexibility, and the ability to lift up to 25 lbs.

Qualifications

• Ability to communicate and understand direction in English to ensure safety and service quality.
• Ability to multitask in a fast-paced environment.
• Flexible schedule and reliable at all shifts.
• Detail oriented with a clean and professional appearance.
• Team-oriented and capable of assisting other staff.
• Basic food handling and cleaning skills welcomed.
• Strong time management to handle high volume service.
• Ability to lift up to 25 lbs.

Responsibilities

• Greet guests and explain menus and offerings.
• Take beverage and food orders promptly and professionally.
• Serve beverages and food to guests.
• Clear and clean tables efficiently.
• Perform side-work and opening/closing duties as required.
• Maintain clean and organized wait stations throughout the shift.
• Alert management to service, guest, or safety issues.
• Provide service recovery to ensure guest satisfaction.
• Receive and process payments when closing checks.
• Assist with other service-related duties as assigned by management.
• Follow opening and closing service procedures.

Skills

Guest service

English communication

Multitasking

Teamwork

Flexible schedule

Detail oriented

Time management

Lifting 25 lbs

Job description

SA Hospitality Group is seeking a dedicated dining room associate to greet guests, explain menus, take orders, and deliver exceptional service in a fast-paced setting. You will assist with opening/closing duties, maintain spotless stations, and ensure guest satisfaction through attentive service and accurate payment handling.

The role emphasizes English communication, teamwork, flexibility, and the ability to lift up to 25 lbs.