Guest Experience Server — Fast-Paced, Fun & Flexible

daveandbusters; Fairfax (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free games

Medical benefits

401K

Job summary

Dave & Buster’s in the United States offers flexible schedules and a dynamic work environment where you help deliver an unparalleled guest experience through food, drinks and games. You’ll handle orders via Micros, maintain station cleanliness, and work with teammates to ensure guest satisfaction while following sanitation and alcohol policies.

The role emphasizes effective communication with guests, accurate cash handling, and a neat, professional appearance.

Qualifications

• Read and write English language proficiently.
• Excellent guest service and communication skills.
• Ability to handle cash and process credit card transactions accurately.
• Team player with a positive attitude in a fast-paced environment.

Responsibilities

• Deliver an unparalleled Guest experience with food, drinks and games.
• Takes orders and enters into Micros in proper sequence with modifications.
• Maintain a clean, stocked station and assist with setup/breakdown.
• Adhere to sanitation procedures and alcohol awareness guidelines.
• Handle cash and credit card transactions accurately and count at end of shift.
• Communicate with Guests and Team Members to ensure satisfaction.
• Follow dress code; present a neat, professional appearance.
• Work days, nights and weekends as required.
• Assist with party setup and bussing as needed.

Skills

Guest service

Cash handling

Micros system

Credit card processing

Guest communication

Teamwork

Alcohol awareness

English proficiency

English reading/writing

Tools

Micros

Job description

Dave & Buster’s in the United States offers flexible schedules and a dynamic work environment where you help deliver an unparalleled guest experience through food, drinks and games. You’ll handle orders via Micros, maintain station cleanliness, and work with teammates to ensure guest satisfaction while following sanitation and alcohol policies.

The role emphasizes effective communication with guests, accurate cash handling, and a neat, professional appearance.