Guest Experience Specialist

Dave & Buster's; Virginia Beach, Northern (VA, KY); Hybrid; USD 2,900 - 17,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Free games

Job summary

Dave & Buster's is a high-energy venue where team members deliver fast, friendly service to guests and ensure an outstanding experience in food, drinks, and games. You’ll take orders, enter them in Micros, handle payments, and keep the dining area clean while maintaining a welcoming atmosphere for all guests.

The role emphasizes strong English communication, adaptability in a busy environment, and teamwork to support the brand's fun, safe, and engaging guest experience.

Qualifications

• Exceptional guest service and a friendly, upbeat attitude.
• Accurate cash handling and credit card transactions.
• Clear communication with guests and team members, in English.
• Ability to work in a fast-paced, high-energy environment.

Responsibilities

• Provide fast, friendly service to guests and maintain a warm atmosphere.
• Take and input accurate orders into Micros and ensure proper modifications.
• Greet guests, assist with seating, and support bussing and table maintenance.
• Participate in sales driving contests and uphold brand standards.

Skills

Guest service

Cash handling

Communication

Teamwork

English proficiency

Tools

Micros

Job description

Dave & Buster's is a high-energy venue where team members deliver fast, friendly service to guests and ensure an outstanding experience in food, drinks, and games. You’ll take orders, enter them in Micros, handle payments, and keep the dining area clean while maintaining a welcoming atmosphere for all guests.

The role emphasizes strong English communication, adaptability in a busy environment, and teamwork to support the brand's fun, safe, and engaging guest experience.