Guest-Experience Server | Fun, Growth & Training

Dave & Buster's Inc.; Gloucester (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Culture and rewards

Discounts on food and drinks

Career growth opportunities

New store openings

Rewards program

Benefits and PTO

Team member assistance program

Certified Trainer program

Job summary

Dave & Buster's Inc. is seeking a Server to provide exceptional, timely service while promoting food and beverage knowledge and safety. You will engage guests, suggest menu items, and ensure accurate orders in a fast-paced environment.

You will work with a team to deliver memorable guest experiences, process payments, and maintain a clean, safe workspace. The role requires availability on days, nights, weekends and holidays.

Qualifications

• Experience in food and beverage is a plus but not required.
• Must be 18+ years of age and have Alcohol Certification as required.
• Follow uniform standards.
• Deliver a memorable guest experience.
• Teamwork is essential.
• Detail-oriented and able to work under pressure in a fast-paced environment.
• Communicate effectively with management, teammates and guests.
• Act with a swift sense of urgency.
• Availability for days, evenings, weekends and holidays.

Responsibilities

• Welcome and engage guests as the ambassador of FUN.
• Recommend menu items and ensure accurate orders (salesmanship).
• Showcase beer, wine and cocktail knowledge.
• Deliver food and drinks timely and anticipate guests' needs.
• Adhere to local alcohol laws and safety procedures.
• Process payments and invite guests back to the FUN.
• Maintain a clean, stocked and safe work area and server station.
• Uphold cleanliness and safety standards.

Skills

Teamwork

Communication

Attention to detail

Salesmanship

Beverage knowledge

Job description

Dave & Buster's Inc. is seeking a Server to provide exceptional, timely service while promoting food and beverage knowledge and safety. You will engage guests, suggest menu items, and ensure accurate orders in a fast-paced environment.

You will work with a team to deliver memorable guest experiences, process payments, and maintain a clean, safe workspace. The role requires availability on days, nights, weekends and holidays.