Guest Experience Server - Fun, Fast-Paced Service

Dave & Buster's Management Corporation, Inc.; Fayetteville (NC); On-site; USD 1,240,000 - 1,791,000; Full time

Benefits offered by this job

Team member discounts

Career growth opportunities

New store opening team

Rewards program

Paid time off

Certification trainer program

Job summary

Dave & Buster’s/Main Event Entertainment is seeking a Server to deliver high-quality service, know the menu inside and out, and create a memorable guest experience. You will welcome guests, recommend items, and ensure timely delivery of food and drinks while upholding safety standards.

The role emphasizes teamwork, strong communication with guests and colleagues, and adherence to alcohol regulations in a fast-paced environment. Weekend availability is required.

Qualifications

• Prior food and beverage experience is a plus but not required.
• 18+ years of age; Alcohol Certification, as required.
• Must act with a swift sense of urgency.
• Availability to work days, nights, weekends, and holidays.

Responsibilities

• Welcome and engage with all guests.
• Be our ambassador of FUN!
• Recommend menu items and ensure order accuracy.
• Showcase extensive beer, wine, and cocktail knowledge.
• Deliver food and drinks promptly; anticipate guest needs.
• Adhere to local and state alcohol laws, procedures, and policies.
• Process payment transactions and invite guests back to the FUN!
• Maintain a stocked, clean, and safe work area and complete side work.
• Uphold cleanliness and safety standards.

Skills

Teamwork

Communication

Guest service

Job description

Dave & Buster’s/Main Event Entertainment is seeking a Server to deliver high-quality service, know the menu inside and out, and create a memorable guest experience. You will welcome guests, recommend items, and ensure timely delivery of food and drinks while upholding safety standards.

The role emphasizes teamwork, strong communication with guests and colleagues, and adherence to alcohol regulations in a fast-paced environment. Weekend availability is required.