Guest Experience Server - Fast-Paced, Fun Casino Atmosphere

PENN Entertainment, Inc.; Plainville, Northern (MA, KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

PENN Entertainment in Plainville, MA seeks friendly hosts to welcome guests, take orders, and ensure a fun dining atmosphere. You will promote events, handle cash, and deliver fast, professional service in a loud, vibrant restaurant environment.

High school diploma required; 1–3 months experience preferred; ability to lift up to 50 lbs. This role offers growth opportunities within a supportive team.

Qualifications

• Outgoing, energetic attitude and strong social skills.
• Excellent customer service and communication abilities.
• Read, write, and speak English clearly.
• Availability for nights, weekends, holidays, and overtime as needed.
• Ability to lift up to 50 lbs. and stay composed in a busy environment.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Greet guests warmly and take food and drink orders.
• Promote current events and promotions.
• Operates the POS system and handles cash accurately.
• Provide fast, friendly service and engage in conversations with guests.
• Maintain cleanliness and organization of the host area.

Skills

Outgoing personality

Customer service

English fluency

Cash handling

Education

High School Diploma

Job description

PENN Entertainment in Plainville, MA seeks friendly hosts to welcome guests, take orders, and ensure a fun dining atmosphere. You will promote events, handle cash, and deliver fast, professional service in a loud, vibrant restaurant environment.

High school diploma required; 1–3 months experience preferred; ability to lift up to 50 lbs. This role offers growth opportunities within a supportive team.