Guest Experience Server – Fast-Paced Food Service

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Foxwoods Resort Casino in Mashantucket, CT seeks a friendly server to provide meal service, handle orders, and process payments in a fast-paced dining area. The role requires attentiveness to guests and accuracy in cash handling while maintaining a professional appearance.

Requirements include a High School diploma or equivalent, at least one year of food serving experience, and being 18 or older. English proficiency is essential; you should display a polished demeanor and a customer-service

Qualifications

• High School diploma or equivalent preferred
• At least 1 year of food serving experience required
• Must be 18 years old and able to speak, read and write in English

Responsibilities

• Must adhere to the Mashantucket Pequot Tribe's Policies and Procedures.
• Serves all guests according to established standards of quality.
• Completes all set-up and closing duties in a timely fashion.
• Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment.
• Adheres to food and beverage policies and procedures and state liquor laws.
• Relays guest complaints/compliments to the appropriate supervisor.
• Observes diners to respond to additional requests and to determine when meal is completed.
• Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Participates as a panel member on MPGE's Board of Review as needed.
• Performs all other related and compatible duties as assigned.

Skills

Customer service

Organizational skills

Order entry

Professional appearance

English literacy

Education

High School diploma or equivalent

Job description

Foxwoods Resort Casino in Mashantucket, CT seeks a friendly server to provide meal service, handle orders, and process payments in a fast-paced dining area. The role requires attentiveness to guests and accuracy in cash handling while maintaining a professional appearance.

Requirements include a High School diploma or equivalent, at least one year of food serving experience, and being 18 or older. English proficiency is essential; you should display a polished demeanor and a customer-service