Guest Experience Server – Elevate Dining at Oceanfront Resort

Loews Hotels, LLC.; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid time off (Sick Days, Vacation, &H

Bereavement leave

Pet bereavement

Training & development

Tuition reimbursement

Pet insurance

Complimentary meals for staff

Employee hotel rates and discounts

Job summary

Loews Miami Beach Hotel is hiring a Restaurant Server to deliver exceptional table service, anticipate guest needs, and create a warm dining experience. You will contribute to the restaurant's atmosphere and guest satisfaction through attentive service and menu guidance.

Ideal candidates have hospitality experience, strong communication skills, and the ability to handle busy service periods. The role includes standing for long periods, lifting up to 50 pounds, and working flexible schedules to

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.
• Address guest concerns professionally and escalation when needed.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Service-focused

Communication

Menu knowledge

Detail-oriented

Team player

Veterans encouraged

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Miami Beach Hotel is hiring a Restaurant Server to deliver exceptional table service, anticipate guest needs, and create a warm dining experience. You will contribute to the restaurant's atmosphere and guest satisfaction through attentive service and menu guidance.

Ideal candidates have hospitality experience, strong communication skills, and the ability to handle busy service periods. The role includes standing for long periods, lifting up to 50 pounds, and working flexible schedules to