Guest Experience Server – Dining & Events

Compass Group USA; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Instapay

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is hiring a Waiter/Waitress for Spectrum Center. You will take orders, deliver food and beverages, and ensure exceptional guest service in a fast-paced arena dining environment.

Role emphasizes knowledge of menu, allergen awareness, and accurate payment handling. Perks include Instapay, health programs, and Associate Shopping Program as part of Levy Restaurants benefits.

Qualifications

• Customer service skills with a friendly, professional demeanor.
• Ability to greet guests warmly and take orders accurately.
• Knowledge of menu items and ingredients; ability to explain options and allergens.

Responsibilities

• Greet guests promptly and take food and drink orders.
• Deliver items with courtesy and follow steps of service; ensure sanitation standards.
• Provide menu guidance and handle special requests or dietary needs as needed.
• Coordinate with back-of-house to ensure order accuracy and timely delivery.
• Maintain clean dining area and handle payments using POS systems.

Skills

Customer service

Greet guests

Menu knowledge

Allergen awareness

Cash handling

Tools

POS system

Coffee machines

Soda/iced tea machines

Job description

Compass Group USA is hiring a Waiter/Waitress for Spectrum Center. You will take orders, deliver food and beverages, and ensure exceptional guest service in a fast-paced arena dining environment.

Role emphasizes knowledge of menu, allergen awareness, and accurate payment handling. Perks include Instapay, health programs, and Associate Shopping Program as part of Levy Restaurants benefits.