Waiter/Waitress - Spectrum Center

Levy Restaurants; Charlotte (NC); On-site; USD 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector is seeking a Waiter/Waitress at Spectrum Center in Charlotte, NC. You will take orders, deliver meals, and ensure a high standard of guest service throughout dining hours.

Role requires knowledge of menus, allergens, and safe food handling. You will work with back-of-house teams and other departments to support special events.

Qualifications

• Customer-focused service with friendly, efficient demeanor.
• Ability to explain menu items and accommodate requests.
• Maintain sanitation and safety standards in a fast-paced dining area.

Responsibilities

• Greet guests warmly and take orders following service steps.
• Deliver food promptly and ensure accuracy with orders.
• Communicate with back-of-house staff for special requests.
• Promote cleanliness and safe, neat dining environment.
• Handle payments and operate POS systems correctly.
• Assist with events and collaborate with other departments.

Skills

Guest service

Communication

Menu knowledge

Allergen awareness

POS systems

Team coordination

Tools

POS systems

Coffee machines

Soda/iced tea machines

Job description

Levy Sector

Position Title: Waiter/Waitress - Spectrum Center

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper payment procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including iced tea/soda machines, point of sale systems and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf