Waiter/Waitress - Spectrum Center

Compass Group USA; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Instapay

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is hiring a Waiter/Waitress for Spectrum Center. You will take orders, deliver food and beverages, and ensure exceptional guest service in a fast-paced arena dining environment.

Role emphasizes knowledge of menu, allergen awareness, and accurate payment handling. Perks include Instapay, health programs, and Associate Shopping Program as part of Levy Restaurants benefits.

Qualifications

• Customer service skills with a friendly, professional demeanor.
• Ability to greet guests warmly and take orders accurately.
• Knowledge of menu items and ingredients; ability to explain options and allergens.

Responsibilities

• Greet guests promptly and take food and drink orders.
• Deliver items with courtesy and follow steps of service; ensure sanitation standards.
• Provide menu guidance and handle special requests or dietary needs as needed.
• Coordinate with back-of-house to ensure order accuracy and timely delivery.
• Maintain clean dining area and handle payments using POS systems.

Skills

Customer service

Greet guests

Menu knowledge

Allergen awareness

Cash handling

Tools

POS system

Coffee machines

Soda/iced tea machines

Job description

Position Title: Waiter/Waitress - Spectrum Center

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper payment procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including iced tea/soda machines, point of sale systems and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely

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Food Service, Event Planning, Waiter, Hospitality, Part Time