Cocktail Server: Flexible Schedule, Memorable Guests

Kimpton Hotels & Restaurants; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Kimpton Hotels & Restaurants in Milwaukee area seeks a guest-focused team member for a bar/restaurant role. You will greet guests, serve food and beverages, and help craft personal guest experiences with strong wine knowledge.

We value excellent communication, the ability to multitask, and a flexible schedule including evenings and weekends. Prior experience and proper certifications help but are not always required.

Qualifications

• 1 year of previous experience in a similar or supportive role.
• Excellent interpersonal communication skills.
• Excellent wine and spirits knowledge.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Basic math skills, able to calculate the correct bill amount and proper cash handling.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome our guests and promptly serve them food and beverages, receive and process orders in the POS system in a timely and accurate manner.
• Ensure that guests have an outstanding experience and address complaints.
• Maintain cleanliness of tables, countertops, and work areas.
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Prepare drink condiments when necessary.
• Assist with seating guests and help with answering phones as business demands.
• Perform all other sidework.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times.

Skills

Customer service

Interpersonal communication

Wine knowledge

Multitasking

Product/menu knowledge

Basic math

Education

Food Handler Certification

Alcohol Awareness Certification

Job description

Kimpton Hotels & Restaurants in Milwaukee area seeks a guest-focused team member for a bar/restaurant role. You will greet guests, serve food and beverages, and help craft personal guest experiences with strong wine knowledge.

We value excellent communication, the ability to multitask, and a flexible schedule including evenings and weekends. Prior experience and proper certifications help but are not always required.