Guest Experience Server — Boutique Hotel

Le Petit Pali; Carmel-by-the-Sea (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k)

Paid time off

Holiday pay

Sick pay

Career advancement

Employee discounts across our entire 1

Job summary

Palisociety's Le Petit Pali at 8th Ave in Carmel-by-the-Sea is hiring a friendly Server to greet guests, take orders, and deliver outstanding service from morning coffee to evening hours. You will become the welcoming face of our guest experience, ensuring accuracy and warmth on every table.

We value team players, clear communicators, and reliable performers who can handle fast-paced shifts. Benefits include medical, dental, vision, life insurance, 401(k), paid time off and opportunities to grow

Qualifications

• 1+ years of experience as a Server.
• Clear communicator with strong attention to detail, speed, and accuracy.
• Comfortable with basic arithmetic and point-of-sale systems.
• Good judgment, calm under pressure, and a collaborative team player.

Responsibilities

• Anticipate and respond to guest needs quickly and warmly, keeping focus even during a busy shift.
• Communicate professionally with guests, coworkers, and management, adapting to different personalities with ease.
• Maintain a thorough understanding of our food and beverage menu to guide and inform guests.
• Recognize and resolve problems using good judgment, tact, and initiative, in line with company policy.
• Operate cash registers, the Micros system, and hot beverage equipment accurately.
• Keep your workspace clean and organized, following side-work guidelines.
• Follow management's instructions and written memos and communicate proactively when you need more direction.

Skills

Server experience

Clear communication

Attention to detail

POS systems

Team player

Tools

Micros POS

Cash registers

Job description

WHO WE ARE

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT LE PETIT PALI AT 8TH AVE

Le Petit Pali at 8th Ave is a 24-room craftsman-style hotel nestled in downtown Carmel-by-the-Sea, steps from award-winning dining, boutiques, and Carmel's white sand beach. We offer bespoke lodging, layered with genuine charm, comfort, & unexpected luxury. Our guests can delight in thoughtful complimentary amenities, including daily Continental Champagne Breakfast, featuring pastries from Rise & Roam bakery, daily cookie delivery, Social Hours, house bicycles, and so much more.

POSITION PROFILE

The Server is the friendly face of the guest experience at Le Petit Pali at 8th Ave — bringing energy, warmth, and genuine care to every table. From morning coffee service to evening social hour, you'll make sure every guest feels looked after.

THE TASK AT HAND

• Anticipate and respond to guest needs quickly and warmly, keeping focus even during a busy shift.

• Communicate professionally with guests, coworkers, and management, adapting to different personalities with ease.

• Maintain a thorough understanding of our food and beverage menu to guide and inform guests.

• Recognize and resolve problems using good judgment, tact, and initiative, in line with company policy.

• Operate cash registers, the Micros system, and hot beverage equipment accurately.

• Keep your workspace clean and organized, following side-work guidelines.

• Follow management's instructions and written memos and communicate proactively when you need more direction.

WHAT WE'RE LOOKING FOR

Required

• 1+ years of experience as a Server

• Clear communicator with strong attention to detail, speed, and accuracy.

• Comfortable with basic arithmetic and point-of-sale systems.

• Good judgment, calm under pressure, and a collaborative team player.

Physical

• Standing, walking, bending, and lifting up to 30 lbs throughout the shift.

• Flexible schedule, including weekends and holidays as needed.

WHAT'S IN IT FOR YOU

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).

• Paid time off, holiday pay, and sick pay.

• Career advancement and professional development as we open new hotels and restaurants nationwide.

• Employee discounts across our entire portfolio (25 hotels and more to come!).