Guest Experience Server & Bar Specialist

Mille Lacs Corporate Ventures; Hinckley (MN); On-site; USD 19,000 - 30,000; Full time

Job summary

Mille Lacs Corporate Ventures operates the Grand Casino Mille Lacs and is seeking staff to provide dining service to guests with efficiency and courtesy. You will learn and apply venue standards, menu knowledge, and suggestive selling in a fast-paced hospitality environment.

Experience in bartending or serving is preferred, along with Alcohol Awareness Certification within two months of hire. Opportunities to grow across multiple beverage outlets are available as part of a collaborative team.

Qualifications

• One year of bartending or serving experience.
• Alcohol Awareness Training (Certification within 2 months required).

Responsibilities

• Prompt, efficient and courteous service of food and beverages to Guests in accordance with Venue standards.
• Take and fill drink orders and assist in maintaining dining area in a clean and neat manner.
• Adhere to established cash handling policies and procedures.
• Clean all tables and reset them for new seating per Venue standards.
• Know venue menus and apply suggestive selling techniques to enhance Guest dining experience.
• Restock stations with glassware, silverware, beverages, napkins and other items needed for service.
• Address Guests' needs and fulfill requests promptly.
• Answer guest questions and direct concerns to management.
• Address guest concerns quickly and courteously in line with department standards.
• Participate as a team member to ensure smooth operation of the dining venue.
• Assist with side work and opening/closing duties as necessary.
• Maintain a clean and sanitary area in full accordance with health regulations.
• Understand Dram Shop Act and servers responsibilities and rights.
• Know Gaming and beverage regulations.
• Collaborate with Utilities, Bartenders, and Supervisors to meet standards.
• Be flexible to learn and work across multiple food or beverage outlets.

Skills

Bartending

Serving

Job description

Mille Lacs Corporate Ventures operates the Grand Casino Mille Lacs and is seeking staff to provide dining service to guests with efficiency and courtesy. You will learn and apply venue standards, menu knowledge, and suggestive selling in a fast-paced hospitality environment.

Experience in bartending or serving is preferred, along with Alcohol Awareness Certification within two months of hire. Opportunities to grow across multiple beverage outlets are available as part of a collaborative team.