Guest Experience Server at Historic Resort Dining

Pinehurst Resort; Pinehurst (NC); On-site; USD 19,000 - 34,000; Full time

Job summary

Pinehurst Resort in Pinehurst, NC is seeking an enthusiastic food and beverage attendant to serve meals to Members and Guests. This role focuses on welcoming guests, presenting menu options, and delivering exceptional service across outlets.

You will assist with side work, maintain station readiness, and participate in training. A high school diploma or GED and at least 3 months related experience are required, with flexibility to work holidays.

Qualifications

• High school diploma or GED and at least 3 months related experience.
• Customer service experience preferred.
• Reliable and able to work in a fast-paced environment.

Responsibilities

• Present menu, answer questions, and make recommendations regarding food, beverages, wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzas to SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Skills

Food & Beverage service

Customer interaction

Hospitality

Education

High school diploma or GED

Tools

Infogenesis system

Job description

Pinehurst Resort in Pinehurst, NC is seeking an enthusiastic food and beverage attendant to serve meals to Members and Guests. This role focuses on welcoming guests, presenting menu options, and delivering exceptional service across outlets.

You will assist with side work, maintain station readiness, and participate in training. A high school diploma or GED and at least 3 months related experience are required, with flexibility to work holidays.