Guest Experience Server | 5-Day Week, Health & 401K

Flanigan's Enterprises; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

401K Plan

Shift meals at 50% Off

Job summary

Flanigan’s Enterprises in Town of Florida, NY, is hiring servers to provide excellent customer service by taking orders and serving food. Candidates should enjoy working in a team-oriented environment, have strong communication skills, and be able to stand for long periods. Benefits include paid vacation, health insurance, and a flexible work schedule with 50% off shift meals. Join us to bring warmth and care to every meal!

Qualifications

• Ability to physically stand/walk for 100% of shift.
• Capability to lift plates and clear tables, lifting up to 50 lbs.
• Fluency in spoken and written English.

Responsibilities

• Follow all safety and sanitation policies.
• Support fellow staff in maintaining table appearance.
• Accurately take and input orders into the POS system.
• Deliver food and drinks to guests in a timely manner.
• Process payments and ensure transaction accuracy.

Skills

Communication skills

Customer service

Ability to lift

Time management

Job description

Overview

At Flanigan’s, we strive to bring together warm, caring, friendly, outgoing people, who find joy in serving others. Our servers play a vital role in every meal – welcoming and guiding, taking orders and serving, and attending to details.

Responsibilities

• Follows all company safety and sanitation policies and procedural training
• Support fellow employees in maintaining table appearance, food/drink running, etc. as needed
• Be knowledgeable regarding Food & Beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly
• Accurately write down guests’ orders and enter into POS system, in a timely manner
• Retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
• Ability to assess guests’ demeanor and identify when to summon a Manager
• Collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
• Perform shift changes, opening/closing duties, assigned sidework
• Restock and maintain restroom cleanliness for guests

Qualifications

• Can physically stand/walk 100% of shift
• Can reach, bend, stoop frequently
• Able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
• Ability to speak, read and write English
• Ability to read and write handwritten guest checks, notes, etc
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off