Guest Experience Server | Health Benefits & Paid Vacation

Flanigan's Enterprises, Inc.; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance - Medical & Dental Programs Available

401K Plan

Shift Meals at 50% Off

Job summary

Flanigan's Enterprises, Inc. in the Town of Florida is seeking friendly servers who enjoy helping others. Responsibilities include taking orders, serving food, and ensuring customer satisfaction in a fast-paced environment.

Candidates should have strong communication skills, a knowledge of food and drink menus, and the ability to maintain cleanliness and efficiency during shifts. Benefits include health insurance, paid vacation, and a 401K plan.

Qualifications

• Must complete and pass Florida Responsible Vendor and food safety certifications.
• Ability to handle payments and operate POS efficiently.
• Ability to physically stand/walk for the entire shift and lift up to 50 lbs.

Responsibilities

• Welcoming and guiding guests, taking orders and serving.
• Supporting fellow employees in maintaining table appearances.
• Delivering food and drink orders to guests in a timely manner.

Skills

Ability to assess guests’ demeanor

Ability to speak, read and write English

Knowledge of Food & Beverage menus

Ability to perform shift changes, opening/closing duties

Job description

At Flanigan’s, we strive to bring together warm, caring, friendly, outgoing people, who find joy in serving others. Our servers play a vital role in every meal - welcoming and guiding, taking orders and serving, and attending to details.

• Follows all company safety and sanitation policies and procedural training
• Support fellow employees in maintaining table appearance, food/drink running, etc. as needed
• Be knowledgeable regarding Food & Beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly
• Accurately write down guests’ orders and enter into POS system, in a timely manner
• Retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
• Ability to assess guests’ demeanor and identify when to summon a Manager
• Collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
• Perform shift changes, opening/closing duties, assigned sidework
• Restock and maintain restroom cleanliness for guests
• Can physically stand/walk 100% of shift
• Can reach, bend, stoop frequently
• Able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
• Ability to speak, read and write English
• Ability to read and write handwritten guest checks, notes, etc
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off