Guest Experience Server

Old Chicago Pizza & Taproom; Rapid City (SD); On-site; USD 19,000 - 33,000; Full time

Job summary

Old Chicago Pizza & Taproom in Rapid City, SD is seeking a Server to deliver friendly, efficient service and create welcoming dining experiences. You will greet guests, take orders, and serve food and beverages, ensuring accuracy and timeliness while collaborating with the kitchen team.

The role emphasizes customer service excellence, the ability to work in a fast-paced setting, and maintaining a clean dining area.

Qualifications

• Experience in customer service, preferably in the food service industry.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• POS familiarity and knowledge of service standards are a plus.

Responsibilities

• Greet guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to customers, ensuring their satisfaction throughout the meal.
• Handle customer inquiries and resolve any issues that may arise during their dining experience.
• Maintain cleanliness and organization of the dining area and service stations.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

Education

Food handling or alcohol service certification

Tools

POS systems

Job description

Old Chicago Pizza & Taproom in Rapid City, SD is seeking a Server to deliver friendly, efficient service and create welcoming dining experiences. You will greet guests, take orders, and serve food and beverages, ensuring accuracy and timeliness while collaborating with the kitchen team.

The role emphasizes customer service excellence, the ability to work in a fast-paced setting, and maintaining a clean dining area.