Guest Experience Host: Reservations & Seating

Old Chicago Pizza & Taproom; Billings (MT); On-site; USD 17,000 - 21,000; Full time

Job summary

Old Chicago Pizza & Taproom in Billings, MT is seeking a Host to warmly welcome guests, manage reservations, and help maintain smooth seating flow. You will communicate menu offerings and specials, coordinate with servers and kitchen staff, and ensure a positive dining experience for guests.

The role emphasizes guest satisfaction, professionalism, and a friendly demeanor to support the restaurant's reputation for exceptional service.

Qualifications

• Experience with reservation management systems.
• Knowledge of food and beverage offerings.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
• Manage reservations and seating arrangements to optimize table turnover and guest flow.
• Provide guests with information about menu items, specials, and restaurant policies.
• Coordinate with servers and kitchen staff to ensure timely service and address any guest needs.
• Handle guest inquiries and complaints with professionalism and a focus on resolution.

Skills

Reservation systems

Food & beverage knowledge

Job description

Old Chicago Pizza & Taproom in Billings, MT is seeking a Host to warmly welcome guests, manage reservations, and help maintain smooth seating flow. You will communicate menu offerings and specials, coordinate with servers and kitchen staff, and ensure a positive dining experience for guests.

The role emphasizes guest satisfaction, professionalism, and a friendly demeanor to support the restaurant's reputation for exceptional service.