Guest Experience Server

Harri; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Harri in New York seeks a restaurant server with strong hospitality experience. You will welcome guests, answer questions about the menu and help guests choose dishes and beverages. You will transmit orders to bar and kitchen, serve meals, keep tables tidy and ensure sanitation and safety policies are followed.

Flexibility with schedules is required. This role requires excellent communication and the ability to lift up to 40 lbs.

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue
• Superb customer service and interpersonal skills
• Excellent problem solver and team player
• Flexible with varying schedules to reflect business needs
• Must have reasonable knowledge of food & beverage preparation and service
• Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40lbs with or without reasonable accommodation

Responsibilities

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously
• Adhere to sanitation, safety and alcohol beverage control policies

Skills

Customer service

Communication

Teamwork

Problem solving

Flexible scheduling

Tools

POS system

Cash handling

Job description

Harri in New York seeks a restaurant server with strong hospitality experience. You will welcome guests, answer questions about the menu and help guests choose dishes and beverages. You will transmit orders to bar and kitchen, serve meals, keep tables tidy and ensure sanitation and safety policies are followed.

Flexibility with schedules is required. This role requires excellent communication and the ability to lift up to 40 lbs.