Food Service & Guest Experience Associate

Harri; Philadelphia (Philadelphia County); On-site; USD 26,000 - 36,000; Full time

Job summary

Harri in Philadelphia seeks a friendly server with strong customer service skills to provide prompt, courteous service and menu guidance. You will relay orders to kitchen and bar, accommodate dietary requests, and ensure smooth, compliant operations in a fast-paced setting.

The role requires the ability to lift up to 40 lbs, a hands-on approach, and teamwork to deliver a memorable guest experience in a hospitality environment.

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue.
• Superb customer service and interpersonal skills.
• Excellent problem solver and team player.
• Flexible with varying schedules to reflect business needs.
• Must have reasonable knowledge of food & beverage preparation and service.
• Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40lbs with or without reasonable accommodation.

Responsibilities

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously
• Adhere to sanitation, safety and alcohol beverage control policies

Skills

Customer service

Interpersonal skills

Problem solving

Team player

Flexible scheduling

Food & beverage knowledge

Job description

Harri in Philadelphia seeks a friendly server with strong customer service skills to provide prompt, courteous service and menu guidance. You will relay orders to kitchen and bar, accommodate dietary requests, and ensure smooth, compliant operations in a fast-paced setting.

The role requires the ability to lift up to 40 lbs, a hands-on approach, and teamwork to deliver a memorable guest experience in a hospitality environment.