Guest Experience Server

Marriott Hotel - Mobile; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid PTO

Uniforms provided

Job summary

Ascent Hospitality is seeking a Server in Mobile, Alabama. You’ll greet guests, seat them, and deliver food and beverages with a smile, ensuring a memorable guest experience.

You must read, write and speak English at a good level, maintain a neat appearance, work flexible shifts including holidays, and cooperate with team members to uphold brand standards. Benefits include health and dental insurance, 401k, paid PTO, and uniforms provided.

Qualifications

• High School Diploma or equivalent is required.
• Six months Customer Service, hotel or restaurant experience preferred, but not required.
• Must have excellent customer service skills
• Must obtain TIPS certification within 30 days (if not certified).
• Must have excellent interpersonal and communication skills with a strong customer/client focus.

Responsibilities

• Greet all guest with eye contact and a warm welcome as they enter the dining area.
• Maintain a proactive guest service approach at all times.
• Assist with seating guests as needed (in the absence of the hostess)
• Provide fast, friendly professional and responsive customer service to hotel & restaurant guest & staff.
• Serve food and beverage in accordance with standards and in a professional courteous manner.
• Maintain knowledge of all menu items and composition
• Adhere to all Brand Standards regarding Food and Beverage and Service
• Assist with the set up and cleanliness of the Restaurant.
• Assist with clearing and set-up of tables
• Assist with restocking of supplies as needed
• Communicate effectively with Management and other Team Members
• Use Point of Sale (POS) system as required
• Perform other duties assigned by supervisor/ manager.
• Perform special daily projects assigned by supervisor/ manager

Skills

Customer service

Teamwork

Communication

English proficiency

Flexibility

Education

High School Diploma

Tools

POS system

Job description

Ascent Hospitality is seeking a Server in Mobile, Alabama. You’ll greet guests, seat them, and deliver food and beverages with a smile, ensuring a memorable guest experience.

You must read, write and speak English at a good level, maintain a neat appearance, work flexible shifts including holidays, and cooperate with team members to uphold brand standards. Benefits include health and dental insurance, 401k, paid PTO, and uniforms provided.