Guest Experience Server

Trilogy Hotel; Montgomery (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k with employer MATCH

Paid PTO

Uniforms provided

Job summary

Ascent Hospitality is seeking a Server to warmly welcome guests, seat dining parties, and provide food and beverage service with outstanding guest satisfaction in a fast-paced restaurant setting. You will follow a daily schedule, handle setup and breakdown, and help maintain a clean dining area.

Qualifications include excellent English communication, a neat appearance, and the ability to work flexible shifts including holidays. Prior customer service in hospitality is preferred but not required.

Qualifications

• Must understand, read, write and speak English above a basic level.
• Must maintain a neat and professional appearance upholding company standards at all times.
• Must be able to work flexible shifts, including holidays.
• Must work well as part of a team and provide excellent customer service.

Responsibilities

• Greet guests with eye contact and a warm welcome as they enter the dining area.
• Maintain a proactive guest service approach at all times.
• Assist with seating guests as needed (in the absence of the hostess).
• Provide fast, friendly professional and responsive customer service to hotel and restaurant guests and staff.
• Serve food and beverages in accordance with standards in a professional courteous manner.
• Maintain knowledge of all menu items and composition.
• Adhere to brand standards regarding Food and Beverage and Service.
• Assist with setup and cleanliness of the restaurant.
• Assist with clearing and setup of tables.
• Assist with restocking of supplies as needed.
• Communicate effectively with Management and other Team Members.
• Use Point of Sale (POS) system as required.
• Perform other duties assigned by supervisor/ manager.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Ascent Hospitality is seeking a Server to warmly welcome guests, seat dining parties, and provide food and beverage service with outstanding guest satisfaction in a fast-paced restaurant setting. You will follow a daily schedule, handle setup and breakdown, and help maintain a clean dining area.

Qualifications include excellent English communication, a neat appearance, and the ability to work flexible shifts including holidays. Prior customer service in hospitality is preferred but not required.