Guest Experience Server

Universal Store; Gilbert (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

IHOP in Gilbert, AZ is seeking friendly servers to provide prompt, courteous service to guests. You will greet, seat, take orders, and serve meals, while handling remittances and resetting tables after guests depart.

The role requires memorizing IHOP terminology, following Service Guidelines, and maintaining cleanliness and safety. Prior experience is helpful but not required; training will be provided to new team members.

Qualifications

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Greet, seat, and serve guests.
• Take guest remittance as required.
• Clear and reset tables after guests leave.
• Stock and rotate supplies in service areas and dining room.
• Comply with health, sanitation, and safety guidelines.
• Follow IHOP uniform and appearance standards.
• Handle guest complaints in a professional and courteous manner.
• Memorize and apply IHOP terminology and SOP.
• Perform other assignments as directed by management.
• Comply with IHOP N Go program.

Job description

IHOP in Gilbert, AZ is seeking friendly servers to provide prompt, courteous service to guests. You will greet, seat, take orders, and serve meals, while handling remittances and resetting tables after guests depart.

The role requires memorizing IHOP terminology, following Service Guidelines, and maintaining cleanliness and safety. Prior experience is helpful but not required; training will be provided to new team members.