Front-of-House Guest Server

Universal Store; Peoria (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

IHOP in Peoria, AZ is seeking a friendly, efficient server to greet guests, take orders, deliver meals, handle checks, and reset tables. You will work as part of a team to ensure a smooth dining experience and uphold IHOP service standards.

Join a collaborative environment where you follow SOPs, maintain cleanliness, and provide courteous, prompt service to every guest. Previous restaurant experience is valued but not required.

Qualifications

• Experience in service roles preferred but not required.
• Ability to read and follow instructions and SOPs.
• IHOP training course work may be provided.

Responsibilities

• Develop and maintain professional relationships with IHOP employees and guests.
• Execute the Service Guidelines to ensure a high-quality guest experience.
• Handle guest complaints professionally and invite return visits.
• Memorize IHOP terminology, abbreviations, and menu knowledge.
• Comply with SOP methods in regard to guest checks and banking procedures.
• Stock and rotate supplies in service areas and dining room per shift.
• Follow local health, sanitation, and safety guidelines.
• Clear and reset tables and clean chairs, booths, and floors after guests leave.
• Perform cleaning duties as posted.
• Follow IHOP uniform standards.
• Perform other duties as assigned by management.
• Comply with IHOP N Go program as assigned.

Skills

Customer service

Communication

English proficiency

Job description

IHOP in Peoria, AZ is seeking a friendly, efficient server to greet guests, take orders, deliver meals, handle checks, and reset tables. You will work as part of a team to ensure a smooth dining experience and uphold IHOP service standards.

Join a collaborative environment where you follow SOPs, maintain cleanliness, and provide courteous, prompt service to every guest. Previous restaurant experience is valued but not required.