Guest Experience Security Ambassador

Seneca Gaming Corporation; United States; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Seneca Gaming Corporation invites qualified candidates to join as a Security Ambassador. You will welcome guests, provide exceptional service, and support security operations across indoor and outdoor assignments. CPR/First Aid training is required, along with adherence to policy and confidentiality norms.

You will report incidents, assist in investigations, and maintain professional conduct while safeguarding guest experience on a 24-hour schedule.

Qualifications

• Must be 18 years of age or older.
• High school diploma preferred.
• Experience in security, hospitality, or guest service is valued.
• Good observation skills are required.
• Strong writing and spelling abilities are essential.

Responsibilities

• Create a welcoming experience for guest arrivals and provide exceptional service.
• Assist in indoor or outdoor assignments as needed.
• Complete CPR/First Aid training and other required security trainings.
• Report incidents or violations to Security Management.
• Assist in investigations conducted by Seneca Gaming Corporation or authorities.

Skills

Observation skills

Writing skills

Communication skills

Conflict resolution

Education

High school diploma

Age 18 or older

Job description

Seneca Gaming Corporation invites qualified candidates to join as a Security Ambassador. You will welcome guests, provide exceptional service, and support security operations across indoor and outdoor assignments. CPR/First Aid training is required, along with adherence to policy and confidentiality norms.

You will report incidents, assist in investigations, and maintain professional conduct while safeguarding guest experience on a 24-hour schedule.