Guest Experience & Security Ambassador

Moxie-Restaurant-Ventures-LLC; Beverly Hills (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Gravitas in Beverly Hills seeks a Hospitality Ambassador to uphold a safe, welcoming, and professional environment for members, guests, employees, and the property. You will blend discreet security awareness with elevated hospitality during check-in and access control.

Responsibilities include greeting guests, verifying access, supporting front desk, and maintaining calm, professional demeanor in high-pressure situations. Availability for nights and weekends is required.

Qualifications

• Experience in hospitality, luxury service, private clubs, hotels, or restaurants preferred.
• Strong interpersonal and communication skills.
• Professional appearance and polished demeanor.
• Ability to remain calm, respectful, and composed under pressure.
• Ability to enforce rules with tact and discretion.

Responsibilities

• Welcome and check in members and guests in a warm, discreet manner.
• Verify access per Gravitas standards and event lists.
• Support front desk during peak periods and events.
• Maintain guest flow, greet appropriately, and direct to areas.
• Enforce policies discreetly while upholding Gravitas standards.
• Assist with end-of-night operations and safety procedures.
• Communicate unusual activity or concerns to management.

Skills

Hospitality experience

Luxury service

Guest-facing operations

Interpersonal skills

Calm under pressure

De-escalation

Professional appearance

Punctuality

Evening/weekend availability

Job description

Gravitas in Beverly Hills seeks a Hospitality Ambassador to uphold a safe, welcoming, and professional environment for members, guests, employees, and the property. You will blend discreet security awareness with elevated hospitality during check-in and access control.

Responsibilities include greeting guests, verifying access, supporting front desk, and maintaining calm, professional demeanor in high-pressure situations. Availability for nights and weekends is required.