Luxury Private Club Concierge & Front Desk Host

Moxie-Restaurant-Ventures-LLC; Beverly Hills (CA); On-site; USD 48,000 - 72,000; Full time

Job summary

Gravitas Beverly Hills is seeking a Front Desk Associate to act as the central hub of hospitality and member support in a private club setting. The role involves greeting members and guests, managing reservations, inquiries, and coordinating with the team to ensure an elevated, discreet member experience from arrival to departure.

Responsibilities include handling reservations, guest lists, VIP arrivals, and maintaining confidentiality while collaborating with the GM and Membership Director to

Qualifications

• Minimum 2 years of experience in front desk, concierge, luxury hospitality, or membership-based environments.
• Strong interpersonal and communication skills with warmth and polish.
• Ability to multitask, stay composed, and handle high-pressure situations gracefully.
• Experience with reservation platforms and learning new systems quickly.
• Excellent organizational skills and attention to detail.
• Ability to uphold confidentiality and handle sensitive information discreetly.
• Self-starting, proactive, solution-oriented mindset.
• Flexible availability including evenings, weekends, holidays, and events.
• Food Handler's card preferred or may be required depending on operations.

Responsibilities

• Provide a warm, genuine, and elevated welcome to all members and guests upon arrival.
• Serve as a knowledgeable concierge - offering assistance, information, and accommodations while respecting club policies.
• Anticipate member needs and provide personalized support and thoughtful touches.
• Maintain a calm, professional presence during high-volume periods.
• Uphold club rules with discretion and consistency.

Skills

Front desk experience

Luxury hospitality

Multitask under pressure

Reservation platforms

Organizational skills

Discretion & confidentiality

Self-starter

Flexible availability

Food Handler's card

Tools

Reservation systems

Job description

Gravitas Beverly Hills is seeking a Front Desk Associate to act as the central hub of hospitality and member support in a private club setting. The role involves greeting members and guests, managing reservations, inquiries, and coordinating with the team to ensure an elevated, discreet member experience from arrival to departure.

Responsibilities include handling reservations, guest lists, VIP arrivals, and maintaining confidentiality while collaborating with the GM and Membership Director to