Guest Experience & Sales Center Supervisor

European Wax Center; Leesburg (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

European Wax Center in Leesburg, VA is seeking an Assistant Manager to share responsibilities with the Guest Service Associate and Center Manager. The role demands strong communication, professionalism, and outstanding customer service, with multitasking to keep the center running smoothly day to day.

The ACM will uphold Artemis Wax Core Values, lead by example, and help manage front desk protocols, scheduling, reservations, and wax pass conversions to drive center performance while delivering a

Qualifications

• One year of supervisory or leadership experience in a sales driven environment.
• Bachelor's degree or related experience as stated in qualifications.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Share responsibilities of Guest Service Associate and Center Manager to keep the center running smoothly.
• Uphold brand standards, front desk protocols and guest satisfaction.
• Coach staff on sales scripts and conversion, and manage reservations and scheduling.
• Lead by example in customer service and maintain a clean, organized center environment.
• Assist in daily operations, payroll, ordering, and compliance when needed.

Skills

Leadership

Customer service

Communication

Team management

Education

Bachelor's Degree or related experience

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

European Wax Center in Leesburg, VA is seeking an Assistant Manager to share responsibilities with the Guest Service Associate and Center Manager. The role demands strong communication, professionalism, and outstanding customer service, with multitasking to keep the center running smoothly day to day.

The ACM will uphold Artemis Wax Core Values, lead by example, and help manage front desk protocols, scheduling, reservations, and wax pass conversions to drive center performance while delivering a