Guest Experience Runner - Luxury Cinema

Cinépolis USA; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount on tickets and food

Milestone anniversary gifts

Job summary

Cinépolis USA is seeking a Seasonal Runner in Austin, TX to support our luxury cinema experience. You will deliver concessions, kitchen, and bar items to guests, ensuring accuracy and speed while upholding Cinépolis standards.

You will also assist with ticket scanning, cleaning, and guest inquiries in a fast-paced theater setting. The role emphasizes hospitality, attention to detail, and teamwork, with availability for nights and weekends and a focus on delivering exceptional service to our

Qualifications

• Must be 16 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.
• Strong interpersonal and communication skills.
• Available nights, holidays and weekends.

Responsibilities

• Deliver concessions items to guests promptly and accurately.
• Work closely with expediter to ensure timely delivery and high quality.
• Guide guests through the menu and upsell promotions.
• Clean auditoriums and remove dishes, trash, and items.
• Scan tickets for guests and assist at concessions or box office.
• Address guest questions and escalate when needed.

Skills

Interpersonal skills

Communication

Customer service

Attention to detail

Tools

ServSafe Certification

Food Handling

Alcohol Training

Job description

Cinépolis USA is seeking a Seasonal Runner in Austin, TX to support our luxury cinema experience. You will deliver concessions, kitchen, and bar items to guests, ensuring accuracy and speed while upholding Cinépolis standards.

You will also assist with ticket scanning, cleaning, and guest inquiries in a fast-paced theater setting. The role emphasizes hospitality, attention to detail, and teamwork, with availability for nights and weekends and a focus on delivering exceptional service to our