Cinema Guest Experience Runner

Cinépolis Cinemas USA; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount on tickets and food

Gifts for milestone anniversaries

Job summary

Cinépolis USA in Dallas hires team members for theater operations, delivering concessions, kitchen, and bar items with friendly service. You will support guests and collaborate with the expediter to ensure timely, high-quality delivery.

Training is provided, and employees enjoy ticket/food discounts and milestone gifts. The role requires 18+ years and flexibility for nights, weekends, and holidays.

Qualifications

• Must be 18 years or older per state guidelines.
• 1+ year of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests following all In Seat Dining procedures.
• Work with expediter to ensure food is delivered simultaneously, high quality, and timely.
• Double check orders for correctness and communicate issues to kitchen/expediter/supervisors as needed.
• Guide guests through the menu and suggest promotions, add-ons, or upselling.
• Clean auditoriums, remove dishes and trash, and report found items to management.
• Assist team members, handle ticket scanning, cleaning, and concessions/box office duties.
• Handle guest complaints and direct to proper resource when needed.
• Monitor movie projections and notify management of issues.
• Complete opening, mid, and closing procedures and other duties.
• Greet guests per Cinépolis standards and participate in trainings.

Skills

Interpersonal skills

Communication skills

Attention to detail

Integrity

Multitasking

Customer service

Education

ServSafe certification

Food handling certification

Alcohol training certification

Job description

Cinépolis USA in Dallas hires team members for theater operations, delivering concessions, kitchen, and bar items with friendly service. You will support guests and collaborate with the expediter to ensure timely, high-quality delivery.

Training is provided, and employees enjoy ticket/food discounts and milestone gifts. The role requires 18+ years and flexibility for nights, weekends, and holidays.