Guest Experience Runner

Tao Group; Tampa, Northern (FL, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

In-venue runner training

Job summary

Tao Group Hospitality is launching two dining concepts at Hotel Cala in Tampa and is building opening teams now. As a Runner, you will deliver and describe all food items, liaise with front-of-house and back-of-house teams, and maintain station cleanliness in a fast-paced environment.

You will follow health and sanitation standards, communicate guest needs, and participate in training to ensure superb guest experiences. Evening/weekend shifts may be required.

Qualifications

• 1 year restaurant experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Anticipate and accommodate all needs of the guests.
• Delivers and describes all food items to the guests, in a timely manner.
• Acts as a liaison between servers, cocktail servers & bartenders, and chefs.
• Maintains general cleanliness of stations and the entire venue.
• Solicits any allergy or dietary restrictions from guests and communicates to management.
• Sets up runner's station; performs opening/closing duties as directed.

Skills

Guest service

Teamwork

Communication

Stamina

Attention to detail

Tools

Culinary ticket system

Job description

Tao Group Hospitality is launching two dining concepts at Hotel Cala in Tampa and is building opening teams now. As a Runner, you will deliver and describe all food items, liaise with front-of-house and back-of-house teams, and maintain station cleanliness in a fast-paced environment.

You will follow health and sanitation standards, communicate guest needs, and participate in training to ensure superb guest experiences. Evening/weekend shifts may be required.