Guest Experience & Retail Specialist

Lego Group; Mission Viejo (CA); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Colleague discount

Life and disability insurance

Wellbeing resources

Flexible bonus scheme

Hybrid work policy (office-based days)

Children’s wellbeing initiatives

Job summary

The LEGO Group in Mission Viejo, CA, is hiring for a part-time store associate. You will greet guests, process transactions, maintain displays, and ensure a clean, safe environment.

You will also assist with stockroom duties, merchandise receiving, and coaching during busy times. You will engage customers with promotions, assist with loyalty programs, and report issues to management while upholding brand standards and safety policies.

Qualifications

• Greeting guests and performing cash register functions in a professional manner.
• Maintaining a clean, safe, and visually stimulating store environment.
• Handling stockroom duties and safe receiving of merchandise.
• Resolving customer issues and engaging customers with promotions.

Responsibilities

• Greet every guest and operate cash register functions.
• Maintain LEGO Brand Retail visual standards and displays.
• Support stockroom receiving and stockroom upkeep.
• Address customer issues and escalate to management when needed.
• Engage customers with promotions and loyalty programs.

Skills

Guest greeting

Cash handling

Customer service

Store cleanliness

Merchandising

Safety compliance

Problem solving

Loyalty programs

Communication

Tools

Cash register / POS

Job description

The LEGO Group in Mission Viejo, CA, is hiring for a part-time store associate. You will greet guests, process transactions, maintain displays, and ensure a clean, safe environment.

You will also assist with stockroom duties, merchandise receiving, and coaching during busy times. You will engage customers with promotions, assist with loyalty programs, and report issues to management while upholding brand standards and safety policies.