Brick Store Guest Experience Specialist

LEGO Gruppe; Mission Viejo (CA); Hybrid; USD 27,000 - 30,000; Full time

Benefits offered by this job

Family Leave

Life Insurance

Disability Insurance

Wellbeing Resources

Colleague Discount

Hybrid Work Policy

Job summary

LEGO Group in Mission Viejo, CA is hiring a guest-focused Retail Associate to deliver a signature LEGO experience. You will greet guests, handle transactions, keep displays inviting, and support safe store operations in a hybrid work setting.

You’ll engage with customers, promote promotions and loyalty programs, and uphold LEGO Brand Retail standards. This role offers competitive hourly pay and benefits, with opportunities to grow within a globally beloved brand.

Qualifications

• Retail or customer service experience preferred.
• Greeting guests and handling transactions accurately.
• Familiarity with store cleanliness and safety standards.

Responsibilities

• Greet guests and perform all cash register functions with professionalism.
• Maintain clean, visually appealing store displays.
• Assist in stockroom receiving and inventory upkeep.
• Resolve customer issues and escalate where needed.
• Engage customers and promote promotions and loyalty programs.
• Follow LEGO Brand Retail standards and safety regulations.

Skills

Customer service

Cashier

Stockroom operations

Visual merchandising

Safety compliance

Tools

POS system

Job description

LEGO Group in Mission Viejo, CA is hiring a guest-focused Retail Associate to deliver a signature LEGO experience. You will greet guests, handle transactions, keep displays inviting, and support safe store operations in a hybrid work setting.

You’ll engage with customers, promote promotions and loyalty programs, and uphold LEGO Brand Retail standards. This role offers competitive hourly pay and benefits, with opportunities to grow within a globally beloved brand.