Brick Specialist: Guest Experience & Store Operations

the LEGO Group; Natick (MA); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Wellbeing Resources

Colleague Discount

Bonus Program

Job summary

The LEGO Group in Natick, MA is seeking a Store Associate to deliver a signature guest experience, including greeting visitors and handling cash transactions. You will help maintain a visually engaging store while following LEGO Brand Retail standards, and assist in stockroom operations with safe practices.

This role offers a hybrid work environment with a strong focus on guest service, teamwork, and adherence to company policies.

Qualifications

• Experience greeting guests and handling cash is preferred.
• Ability to maintain store cleanliness and visual standards is expected.

Responsibilities

• Ensure a signature experience for every guest by greeting them and performing all cash register duties.
• Maintain a clean, safe, and visually engaging environment by daily cleaning and upholding LEGO Brand Retail visual standards.
• Safely operate the stockroom and assist in receiving merchandise while following safety rules and reporting shortages.

Skills

Guest greeting

Cash handling

Store upkeep

Visual standards

Job description

The LEGO Group in Natick, MA is seeking a Store Associate to deliver a signature guest experience, including greeting visitors and handling cash transactions. You will help maintain a visually engaging store while following LEGO Brand Retail standards, and assist in stockroom operations with safe practices.

This role offers a hybrid work environment with a strong focus on guest service, teamwork, and adherence to company policies.