Guest-Experience Retail Sales Associate

175 Hard Rock Bristol LLC; Massachusetts; On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock is seeking a Retail Associate to market merchandise to guests and maintain the retail area. This role requires cash handling, guest service, and accurate stocking to ensure availability of goods.

Responsibilities include processing cash/credit transactions, staying updated on store policies, and promoting positive guest relations while keeping a clean, hazard-free environment. Ability to work holidays and weekends and prior gaming industry experience are preferred.

Qualifications

• High School diploma or equivalent required.
• Cashiering/money handling experience in a fast-paced environment.
• Experience in the gaming industry strongly required.

Responsibilities

• Markets retail merchandise to guests.
• Stock and re-stock the Retail area to ensure an adequate inventory of all goods.
• Perform cash and/or credit transactions with guests.
• Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures.
• Ensures guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned

Skills

Cash handling

Customer service

Communication

Education

High School diploma or equivalent

Job description

Hard Rock is seeking a Retail Associate to market merchandise to guests and maintain the retail area. This role requires cash handling, guest service, and accurate stocking to ensure availability of goods.

Responsibilities include processing cash/credit transactions, staying updated on store policies, and promoting positive guest relations while keeping a clean, hazard-free environment. Ability to work holidays and weekends and prior gaming industry experience are preferred.