Guest Experience Retail Associate — Travel Hub

Brightline Trains; Orlando (FL); On-site; USD 23,000 - 32,000; Part time

Job summary

Brightline is hiring a Retail Attendant in Orlando, FL. You will assist guests in selecting gifts, souvenirs, and supplies to enhance their travel experience. The role emphasizes friendly service, merchandise presentation, and proactive guest engagement.

The position requires a people-centric approach, good stamina for long shifts, basic math skills, and the ability to work weekends and holidays. Brightline offers an entry point for growth within a dynamic, customer-focused travel environment.

Qualifications

• Natural people person with experience in retail, food, or beverage sales.
• Positive attitude and adaptable communication across diverse people.
• Ability to stand, walk, bend, and stay on feet for extended periods.
• Basic math proficiency for transactions and counting.
• Must be at least 18 years old and able to work weekends/holidays.

Responsibilities

• Provide attentive customer service and reference menu options and retail offerings.
• Maintain and manage merchandise displays to drive revenue and guest satisfaction.
• Monitor for loss prevention and alert security to suspicious activity.
• Review company communications channels during work hours to stay informed.

Skills

People skills

Customer service

Stamina/Endurance

Math basics

Age 18+

Shift work

Job description

Brightline is hiring a Retail Attendant in Orlando, FL. You will assist guests in selecting gifts, souvenirs, and supplies to enhance their travel experience. The role emphasizes friendly service, merchandise presentation, and proactive guest engagement.

The position requires a people-centric approach, good stamina for long shifts, basic math skills, and the ability to work weekends and holidays. Brightline offers an entry point for growth within a dynamic, customer-focused travel environment.