Guest-Experience Retail Associate

The Post Oak; Las Vegas (NV); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Golden Nugget is seeking a Retail Sales Associate to uphold a consistent image and provide personalized guest service in a fast-paced casino environment in Las Vegas. You will greet customers, process sales, handle cash, and contribute to a clean, organized sales floor while delivering the brand-standard experience.

The role requires English proficiency, a valid NV food handling card and alcohol awareness card, and prior retail or customer-service experience.

Qualifications

• Speak, understand and read English.
• NV food handling card and alcohol awareness card required.
• Retail experience and customer oriented.
• Minimum age 21.
• Basic mathematical skills for position responsibilities.
• Ability to read and understand all policies and procedures.
• Must communicate effectively with guests, employees, and management in English.
• Must complete standard forms and reports.

Responsibilities

• Greet customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during inventory.
• Perform shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, tissue and office supplies).
• Cash out (count cash, checks, charges, comps and settlement cards); complete cashier reports and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Skills

Customer service

Cash handling

Math skills

English

Job description

Golden Nugget is seeking a Retail Sales Associate to uphold a consistent image and provide personalized guest service in a fast-paced casino environment in Las Vegas. You will greet customers, process sales, handle cash, and contribute to a clean, organized sales floor while delivering the brand-standard experience.

The role requires English proficiency, a valid NV food handling card and alcohol awareness card, and prior retail or customer-service experience.