Retail Sales Representative

The Post Oak; Las Vegas (NV); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Golden Nugget is seeking a Retail Sales Associate to uphold a consistent image and provide personalized guest service in a fast-paced casino environment in Las Vegas. You will greet customers, process sales, handle cash, and contribute to a clean, organized sales floor while delivering the brand-standard experience.

The role requires English proficiency, a valid NV food handling card and alcohol awareness card, and prior retail or customer-service experience.

Qualifications

• Speak, understand and read English.
• NV food handling card and alcohol awareness card required.
• Retail experience and customer oriented.
• Minimum age 21.
• Basic mathematical skills for position responsibilities.
• Ability to read and understand all policies and procedures.
• Must communicate effectively with guests, employees, and management in English.
• Must complete standard forms and reports.

Responsibilities

• Greet customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during inventory.
• Perform shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, tissue and office supplies).
• Cash out (count cash, checks, charges, comps and settlement cards); complete cashier reports and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Skills

Customer service

Cash handling

Math skills

English

Job description

Overview

It is the responsibility of the Retail Sales Associate to maintain a consistent image and a comfortable shopping environment for customers in keeping with the Golden Nugget standards. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Greet all customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly and courteously answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on/in racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during physical inventory.
• Do shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, and tissue and office supplies).
• Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope). Write information on cashier report and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Speak, understand and read English.
• Must have unexpired valid NV food handling card and alcohol awareness card.
• Retail experience and customer oriented.
• Minimum age requirement is 21.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.

Tipped Position

This position does not earn tips