Guest Experience Retail Associate

Ross Stores, Inc.; Athens (AL); On-site; USD 24,000 - 36,000; Full time

Job summary

Ross Stores, Inc. in Alabama is seeking a Retail Associate to greet customers, assist with merchandise, and help create a positive shopping experience while maintaining store presentation.

You will follow safety, loss prevention, and cash-handling procedures, keep the store clean, and provide fast, courteous service across all areas as needed. The role emphasizes teamwork and professional appearance in daily duties.

Qualifications

• Ability to effectively communicate with customers and team members in a friendly, respectful manner.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Greet customers and provide courteous service; answer questions about products and merchandise.
• Assist customers with merchandise and maintain knowledge of store stock and layouts.
• Maintain a clean, organized store by performing cleaning tasks and ensuring proper merchandise presentation.
• Follow cash handling procedures and be aware of MOS and loss-prevention practices.
• Contribute to a safe shopping environment by adhering to safety policies and reporting hazards.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. in Alabama is seeking a Retail Associate to greet customers, assist with merchandise, and help create a positive shopping experience while maintaining store presentation.

You will follow safety, loss prevention, and cash-handling procedures, keep the store clean, and provide fast, courteous service across all areas as needed. The role emphasizes teamwork and professional appearance in daily duties.