Guest-Focused Retail Associate

Ross Stores; Burns Park (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores in Burns Park, Alabama is seeking a Retail Associate to greet customers, provide friendly service, and maintain a clean, organized sales floor. You will assist with merchandise, operate the register, and help ensure a secure shopping environment while upholding company standards.

The role emphasizes eye contact, smiles, and courteous interactions with customers and fellow associates, supporting daily tasks to meet store goals and presentation guidelines.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Safely maintain a clean and organized sales floor and assist customers as needed.
• Greet customers, answer questions, and provide courteous service at the register.
• Support loss prevention by following policy and reporting any issues to Store Leadership.
• Assist with stocking, merchandising, and maintaining proper presentation per guidelines.
• Operate cash register, process transactions accurately, and handle refunds per policy.
• Follow all dress code and safety requirements to present a professional image.

Skills

Communication

Basic Math

Job description

Ross Stores in Burns Park, Alabama is seeking a Retail Associate to greet customers, provide friendly service, and maintain a clean, organized sales floor. You will assist with merchandise, operate the register, and help ensure a secure shopping environment while upholding company standards.

The role emphasizes eye contact, smiles, and courteous interactions with customers and fellow associates, supporting daily tasks to meet store goals and presentation guidelines.