Retail Sales & Customer Service Associate

Ross Stores, Inc.; Decatur (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. in Decatur, AL seeks a Retail Associate to greet customers, maintain clean store areas, and support merchandise presentation. Emphasis on safety, courtesy, and efficient service on the sales floor and at the register.

You will follow company standards, assist customers, resolve issues with leadership as needed, and help maintain brand integrity through loss prevention awareness and MOS policies.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintains a safe and secure shopping environment on the sales floor; reports unsafe conditions to Store Leadership.
• Greets Customers with eye contact, smiles, and courteous hello, and thanks customers at checkout.
• Assists Customers with merchandise and answers questions in a polite, knowledgeable manner; is register-trained.
• Represents and supports the Ross Stores brand at all times; maintains professional appearance and dress code.
• Performs cleaning tasks and stocking duties to keep store neat, clean, and merchandised to standards.
• Follows MOS policies, loss prevention practices, and cash handling procedures with accuracy.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. in Decatur, AL seeks a Retail Associate to greet customers, maintain clean store areas, and support merchandise presentation. Emphasis on safety, courtesy, and efficient service on the sales floor and at the register.

You will follow company standards, assist customers, resolve issues with leadership as needed, and help maintain brand integrity through loss prevention awareness and MOS policies.