Guest-Experience Restaurant Server (Weekend Availability)

Tandem Hospitality Group; Austin (TX); On-site; USD 25,000 - 42,000; Full time

Job summary

Tandem Hospitality Group is seeking a Restaurant Server to warmly greet guests and ensure an exceptional dining experience. You will take orders, assist with tables, handle payments, and support the kitchen during peak times. Weekend availability is required.

The role emphasizes teamwork, strong communication, and adherence to safety standards, with opportunities to contribute to special events and guest satisfaction.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Ability to perform duties with attention to detail, speed, accuracy, courtesy and teamwork.
• Punctuality and reliable attendance required.
• Proper food safety training and certification as described by law.
• Experience with computers and reservation software (Open Table).
• Familiarity with POS systems (Micros, Aloha, etc.).
• Ability to perform physical tasks and lift up to 25 pounds.

Responsibilities

• Greet customers warmly and take accurate orders.
• Prepare dining tables and maintain cleanliness of front-of-house areas.
• Take guest food and beverage orders and upsell where appropriate.
• Communicate guest needs to kitchen staff and suggest menu items.
• Record revenue and process payments (cash, card, billing).
• Assist with table seating, wine service, and closing duties.
• Support with events and special occasions as needed.
• Answer phones with proper etiquette and coordinate reservations.
• Maintain positive relationships with coworkers and guests.

Skills

Customer service

Strong communication

Attention to detail

Punctuality

Teamwork

Multitasking

Safety compliance

Education

Food safety certification

Tools

POS Systems

OpenTable

MS Office

Google Workspace

Micros

Aloha

Job description

Tandem Hospitality Group is seeking a Restaurant Server to warmly greet guests and ensure an exceptional dining experience. You will take orders, assist with tables, handle payments, and support the kitchen during peak times. Weekend availability is required.

The role emphasizes teamwork, strong communication, and adherence to safety standards, with opportunities to contribute to special events and guest satisfaction.