Guest Experience Resort Attendant

Trailborn Hotel Management Llc; Williams (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Full Time

Part Time

Seasonal

Medical (with company contribution)

Dental (with company contribution)

Vision (with company contribution)

401(k) (with company match)

Paid Time Off

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotel Management Llc in Williams, AZ is seeking a dedicated House Attendant for a full-time role at the Grand Canyon area. The House Attendant helps create a memorable guest experience by ensuring the facilities are clean, safe, well maintained, and welcoming for all guests.

This position requires professional communication, flexibility to work mornings and evenings, weekends and holidays, and the ability to handle tasks across public areas, back-of-house spaces, linen transport, and

Qualifications

• Professional verbal communication skills.
• Flexibility to work mornings and evenings, weekdays and weekends, and holidays.
• Problem solving skills with guest issues and requests.
• Customer oriented attitude and welcoming demeanor.

Responsibilities

• Constantly monitor and maintain cleanliness of recreation areas throughout entire resort.
• Be knowledgeable about daily hotel operations, logbooks, and communication channels.
• Obtain daily briefings about events to effectively deal with foreseen situations.
• Maintain cleanliness and organization of all public areas and back of house closets.
• Transport linens and other supplies to and from housekeeping teams.
• Inspect and report the condition of all furniture for tears, rips, and stains.
• Dust items, clean windows and doors, and inspect plants for debris.
• Remove stains and debris from hallways, baseboards, and elevator tracks.
• Empty trash, replenish towels and maintain outdoor public areas; assist with event setups.
• Use proper PPE and lifting procedures; maintain friendly and courteous demeanor with guests and staff.

Skills

Verbal communication

Flexibility

Problem solving

Guest service

Attention to detail

Teamwork

Job description

Trailborn Hotel Management Llc in Williams, AZ is seeking a dedicated House Attendant for a full-time role at the Grand Canyon area. The House Attendant helps create a memorable guest experience by ensuring the facilities are clean, safe, well maintained, and welcoming for all guests.

This position requires professional communication, flexibility to work mornings and evenings, weekends and holidays, and the ability to handle tasks across public areas, back-of-house spaces, linen transport, and