Guest Experience Receptionist – Health Club

Elite Amenity Management

New York (NY)

On-site

USD 23,000 - 25,000

Full time

5 days ago

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Benefits offered by this job

401(k) with matching

On-the-job training

Job summary

Elite Amenity Management, a New York City–based hospitality and amenity specialist, is seeking a highly motivated Receptionist in Long Island City to warmly welcome clients, guide visitors, and support front-desk operations. You will handle clerical tasks, manage memberships, answer phones, and help keep the Health Club and reception area organized and safe.

A professional appearance and excellent communication are essential.

Qualifications

Associate or Bachelor's degree preferred.
Professional appearance and adherence to uniform policy.
Strong customer service aptitude.
Proficiency with Microsoft Office.
Excellent written and verbal communication abilities.
Experience handling client inquiries.

Responsibilities

Serve as the initial point of contact for clients, warmly welcoming and guiding them during their visit.
Perform essential clerical duties that contribute to the office's daily functioning, including opening/closing Health Club procedures, membership management, and handling calls.
Greet clients and visitors courteously, creating a welcoming atmosphere.
Aid in various operational tasks to support Health Club operations.
Manage and monitor memberships efficiently.
Ensure the reception area remains tidy, organized, and safe for all visitors.
Conduct routine checks around the Health Club space to maintain order and compliance.