Guest Experience Receptionist - Front Desk & Events

Bermuda Lakes RV Resort; Fort Myers (FL); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401K employer contribution

Paid time off

Life insurance

HSA

Smoke-free workplace

Zusammenfassung

Bermuda Lakes RV Resort in Fort Myers, FL is seeking a friendly receptionist to serve as the primary point of contact for guests. You will manage reservations, check-ins/check-outs, and front desk operations to ensure a positive, welcoming experience.

We offer competitive wages and a benefits package including health, dental, and vision insurance, plus paid time off, life insurance, HSA and a 401K with employer contributions. This is a hands-on, on-site role in a smoke- and vape-free workplace.

Qualifikationen

• Experience in front desk or guest services preferred.
• Ability to handle reservations and guest inquiries professionally.
• Strong communication and organizational skills.

Aufgaben

• Check-in and check-out: register guests and assign RV sites.
• Reservations: manage phone, email, and online requests using Newbook.
• Customer Service: respond to inquiries and resolve concerns.
• Front Office Duties: keep desk organized and maintain records.
• Events & Rallies: assist with rallies and resort events.
• First Impressions: greet guests and create a welcoming atmosphere.
• Resort Support: help with other duties around the resort.

Kenntnisse

Customer service

Phone etiquette

Reservations handling

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Newbook PMS

POS systems

Jobbeschreibung

Bermuda Lakes RV Resort in Fort Myers, FL is seeking a friendly receptionist to serve as the primary point of contact for guests. You will manage reservations, check-ins/check-outs, and front desk operations to ensure a positive, welcoming experience.

We offer competitive wages and a benefits package including health, dental, and vision insurance, plus paid time off, life insurance, HSA and a 401K with employer contributions. This is a hands-on, on-site role in a smoke- and vape-free workplace.