Guest Experience Receptionist – Auto Dealership

Helenamotors; Helena (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Helena Motors, a dealership in Helena, MT, seeks a friendly Receptionist to be the first point of contact for customers. The ideal candidate has excellent communication, a positive attitude, and multitasking ability to deliver an exceptional in-person and phone experience.

The role involves greeting customers, directing calls, maintaining a tidy front desk, scheduling service and sales appointments, handling mail and deliveries, and providing general administrative support.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist, administrative assistant, or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Greet and welcome customers and visitors with a warm, professional demeanor.
• Answer, screen, and direct incoming calls promptly and courteously.
• Maintain the front desk area, ensuring it is tidy, organized, and presentable.
• Assist customers with general inquiries or direct them to the appropriate department.
• Schedule appointments and manage calendars for service and sales teams as needed.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform basic administrative tasks such as filing, data entry, and photocopying.
• Support other departments with clerical duties as required.

Skills

Verbal communication

Written communication

Multitasking

Time management

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Helena Motors, a dealership in Helena, MT, seeks a friendly Receptionist to be the first point of contact for customers. The ideal candidate has excellent communication, a positive attitude, and multitasking ability to deliver an exceptional in-person and phone experience.

The role involves greeting customers, directing calls, maintaining a tidy front desk, scheduling service and sales appointments, handling mail and deliveries, and providing general administrative support.