Customer Experience Receptionist – Auto Dealership

Classic Toyota & Mercedes-Benz of Tyler; Tyler (TX); On-site; USD 19,286 - 30,307; Full time

Job summary

Classic Toyota & Mercedes-Benz of Tyler is seeking a friendly receptionist to be the voice and face of the showroom. We welcome candidates with potential as well as those with experience, and value reliability, professionalism, and a team mindset.

You will perform clerical tasks, greet visitors, route calls, update records, and support the team to deliver outstanding customer service in a welcoming, family-like environment.

Qualifications

• High school diploma or GED; 1–3 months of related experience and/or training.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Understand and follow receptionist processes and procedures.
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail.
• Receive visitors and obtain name and nature of business.
• Update telephone directory.
• Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates.
• Diffuse client concerns and direct them to the appropriate team member for assistance.
• Monitor demo car keys and log demo car reports as appropriate.
• Attend department meetings.

Skills

Reliability

Professionalism

Customer service

Education

High school diploma or GED

Tools

Typing

Job description

Classic Toyota & Mercedes-Benz of Tyler is seeking a friendly receptionist to be the voice and face of the showroom. We welcome candidates with potential as well as those with experience, and value reliability, professionalism, and a team mindset.

You will perform clerical tasks, greet visitors, route calls, update records, and support the team to deliver outstanding customer service in a welcoming, family-like environment.