Guest Experience Public Areas Attendant

Geis Hospitality Group; Cleveland (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

The Metropolitan at The 9 is seeking a Public Area Attendant to maintain cleanliness and presentation of our hotel’s public spaces. You will help ensure a safe, inviting environment for guests and staff while supporting the housekeeping team with daily tasks and special cleaning projects.

Ideal candidates are dependable, punctual, and capable of both independent work and teamwork, with a focus on attention to detail and guest satisfaction.

Qualifications

• Must be detail-oriented and maintain clean, welcoming spaces.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.
• Clear communication with coworkers and guests.

Responsibilities

• Clean and maintain hotel lobbies, hallways, elevators, restrooms, and other public areas.
• Vacuum, sweep, and mop floors throughout the property.
• Clean and sanitize public restrooms, restock supplies, and ensure they remain guest-ready.
• Dust furniture, countertops, artwork, fixtures, and décor.
• Clean windows and glass surfaces as needed.
• Empty trash and recycling containers and dispose of waste properly.
• Respond promptly to spills and other cleaning requests.
• Vacuum elevator tracks and maintain elevator cleanliness.
• Report maintenance concerns such as burned-out light bulbs, damaged furniture, or broken fixtures.
• Perform deep cleaning projects as assigned.
• Complete daily cleaning checklists before the end of each shift.
• Support the housekeeping team with additional duties as needed.

Skills

Attention to detail

Positive attitude

Independent worker

Effective communication

Dependable & punctual

Education

High school diploma or GED

Job description

The Metropolitan at The 9 is seeking a Public Area Attendant to maintain cleanliness and presentation of our hotel’s public spaces. You will help ensure a safe, inviting environment for guests and staff while supporting the housekeeping team with daily tasks and special cleaning projects.

Ideal candidates are dependable, punctual, and capable of both independent work and teamwork, with a focus on attention to detail and guest satisfaction.