Housekeeping Houseman

Metropolitan at The 9 | Autograph Collection; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

The Metropolitan at The 9 in Cleveland, OH seeks a Housekeeping Houseman to support the housekeeping team by delivering supplies and maintaining clean public and back-of-house areas. You will assist Room Attendants and help keep operations running smoothly in a fast-paced hotel environment.

We value a strong work ethic, reliability, and teamwork. Prior hotel or housekeeping experience is helpful but not required; training is provided.

Qualifications

• High school diploma or GED preferred.
• Previous housekeeping, hotel, warehouse, janitorial, or hospitality experience is a plus.
• Ability to communicate effectively with guests and coworkers.
• Strong organizational and time-management skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Deliver clean linens, towels, and guest room supplies throughout the hotel.
• Collect and transport soiled linens to laundry areas.
• Stock housekeeping closets and maintain organized supply rooms.
• Assist Room Attendants with heavy lifting and special requests.
• Remove trash and recycling from guest floors and areas.
• Vacuum hallways, elevators, and stairwells.
• Respond to guest and housekeeping requests promptly.
• Report maintenance hazards or damaged equipment to management.
• Deliver requested guest items in a courteous manner.
• Participate in deep cleaning projects and special assignments.

Skills

Strong work ethic

Dependable

Punctual

Team player

Friendly service

Education

High school diploma or GED preferred

Job description

The Metropolitan at The 9 | Cleveland, OH

Keep Our Hotel Running Smoothly Behind the Scenes

At The Metropolitan at The 9, our Housekeeping Housemen are essential to creating an exceptional guest experience. By supporting the housekeeping team and maintaining clean, organized public and back-of-house areas, you'll help ensure every guest enjoys a comfortable and memorable stay.

If you're hardworking, dependable, and enjoy staying active in a fast-paced environment, we'd love to have you on our team.

What You'll Do

As a Housekeeping Houseman, you'll support the housekeeping department by delivering supplies, maintaining public and back-of-house areas, and assisting Room Attendants to keep operations running efficiently.

Responsibilities include:

• Deliver clean linens, towels, and guest room supplies throughout the hotel.
• Collect and transport soiled linens to the designated laundry areas.
• Stock housekeeping closets and maintain organized supply rooms.
• Assist Room Attendants with heavy lifting, furniture moves, and special requests.
• Remove trash and recycling from guest floors and housekeeping areas.
• Vacuum hallways, elevators, stairwells, and other assigned areas.
• Respond promptly to guest and housekeeping requests.
• Report maintenance concerns, safety hazards, or damaged equipment to management.
• Deliver requested guest items such as towels, pillows, blankets, cribs, or rollaway beds in a courteous and timely manner.
• Assist with deep cleaning projects and special assignments.
• Follow all hotel safety procedures and cleanliness standards.

What We're Looking For

We're looking for someone who:

• Has a strong work ethic and a positive attitude.
• Enjoys physical, hands-on work.
• Is dependable, punctual, and reliable.
• Works well independently and as part of a team.
• Takes pride in helping others succeed.
• Provides friendly and professional service to guests and fellow team members.

Previous hotel or housekeeping experience is helpful but not required. We're happy to train motivated individuals who are ready to learn.

Qualifications

• High school diploma or GED preferred.
• Previous housekeeping, hotel, warehouse, janitorial, or hospitality experience is a plus.
• Ability to communicate effectively with guests and coworkers.
• Strong organizational and time-management skills.
• Ability to work weekends, holidays, and a flexible schedule based on hotel occupancy.

Physical Requirements

This is a physically demanding position that requires the ability to:

• Stand and walk for extended periods.
• Frequently bend, stoop, kneel, push, pull, and reach.
• Lift, carry, and move up to 50 pounds on a regular basis.
• Push fully loaded linen and supply carts throughout the property.
• Work safely while using cleaning equipment and chemicals.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Why Join The Metropolitan at The 9?

At The Metropolitan at The 9, every team member plays an important role in delivering outstanding hospitality. Our Housekeeping Housemen are the backbone of the housekeeping department, helping ensure every room is ready and every guest receives exceptional service.

We offer a supportive team environment where hard work is recognized and opportunities for growth are encouraged. Whether you're beginning a career in hospitality or looking to grow within the industry, we'd love to welcome you to our team.